Privacy Policy

1. Introduction

Kristen Shaheen, PLLC ("we," "us," or "our") operates this website (the "Site"). This Privacy Policy explains how we collect, use, and protect information submitted through the Site.

2. Information We Collect

We collect only the information you voluntarily provide through our contact form:

• Your name
• Your email address
• The content of your message

We do not collect any information automatically. We do not use cookies, tracking pixels, analytics tools, or similar technologies on the Site.

3. How We Use Your Information

We use the information you submit solely to:

• Respond to your inquiry
• Communicate with you about our services
• Maintain records of prospective client communications

We do not sell, rent, or share your personal information with third parties, except as required by law or as necessary to provide our services (for example, email hosting providers that process messages on our behalf).

4. Legal Bases for Processing (EEA and UK Visitors)

If you are located in the European Economic Area or the United Kingdom, our legal basis for processing your personal data is:

• Legitimate interest: responding to inquiries you direct to us
• Consent: by voluntarily submitting your information through our contact form, you consent to our processing it for the purposes described above

5. Data Retention

We retain your information only for as long as necessary to respond to your inquiry and for a reasonable period thereafter to maintain business records. You may request deletion of your information at any time by contacting us at the address below.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal data.
• Restriction: Request that we restrict processing of your data.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to our processing of your data.

For residents of the European Economic Area or United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority.

For residents of California, under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect and to request its deletion. We do not sell personal information.

For residents of Canada, your information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You may withdraw consent to our processing at any time.

To exercise any of these rights, contact us using the information in Section 9.

7. Data Security

We use commercially reasonable measures to protect the information you submit. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be transferred to and processed in the United States, where Kristen Shaheen, PLLC is based. By submitting your information, you acknowledge this transfer. For EEA and UK residents, any such transfer is made on the basis of your explicit consent or our legitimate interest in responding to your inquiry.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Kristen Shaheen, PLLC
kristen@kristenshaheen.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.